Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops) coonnected over WiFi we want to control access to websites. The GHI shows you how. 1. 1. BT Parental Controls help keep your children safe online. I've successfully been using groups on the My BT app to control all the devices in my house, as different age kids go to bed at different times. Check the instructions that came with your router for how to do. These filters will. Open a new web browser on a device connected to your Hub and type 192. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Options. Mini Hub switch pdf manual download. When I click the 'Activate' button I receive the 'Parental controls will be set up within 24 hours' message but this is not happening. The Light, Moderate and Strict filter levels give a good range of pre-set options for families who want to set something up quickly, although it's likely. There doesn't seem to be any way to set parental controls at all. I have reset the hub, reset the level of control, tried blocking individual sites, and checked on multiple devices, but there is absolutely no restriction. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. 254 into the address bar. Several issues though – have posted in another forum elsewhere re Access Control. on 11-05-2020 03:27 PM. Bills & Packages; BT Groups. 6. They are easily over come and are device specific. 4. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. It was something technical on BT's side of things. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. You can change it at any time. If it’s not use our hub light guide to get back online. 65% of young people aged 11-16 are in favour of the. I’ve since upgraded to a Ubiquiti kit. . From reading all the Q’s about this on this forum and the B. BT Smart Hub Aerial cable (not supplied) HDMI cable 1 (connect to TV) Power supply cable (use power cable provided in box) 3 2A. Slide the button to Off in the BT. Yes, I have considered that. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Good morning, thank you for the response! I have full fibre 500 I do indeed have the digital voice phone however, the phone is never actually used as we have our mobiles so I’m not really bothered if it doesn’t support the. There are three re-defined levels of restriction: Light, Moderate and Strict, but you can tailor these levels to your own requirements. Spent over an hour on the phone with helpful BT chap in Swansea, did 'shipping condition' reset to TV and reset hub (pinhole at the back), but no luck. The parental controls set for your Smart Hub 2 will also apply for your Hybrid Connect. My online account says it's activ. Help & support2. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. 1. Read Recombu Digital’s guide to parental internet controls Parental Controls is a whole-home solution, meaning that filtering is applied at the gateway to the home. Unless of course you have the extra BT Complete Wif black disc, as that only works with the smart hub 2. Non-BT business hub or router: It's preferable that you use a BT Business Hub. *If you’re with Virgin Media, the best thing to do is talk to us and Virgin to try and line up the switch in service. Parental controls for Apple, Android and other devices. Bear in mind that MAC filtering will only work if the MAC address of the connected devices does not change. If you delete your account – your settings will be lost. Use your parental control PIN to control access to programmes with an age rating. Assuming your region is correct select Next. . The second. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. Select Next. Help & supportOperating Temperature: 0℃~40℃ (32℉ ~104℉) Storage Temperature: -40℃~70℃ (-40℉ ~158℉) Operating Humidity: 10%~90% non-condensing. By Sam Loveridge December 13, 2013 5:35 pm GMT. BT Broadband guide Parental Controls information Type of guide Broadband & mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Circle is now part of Aura, the leader in family online safety. Contents Getting started BT TV App Your remote What your TV Box lights mean Parental control. Then click on Configure. I can still turn off Parental Controls by fully logging in etc, although the original feature worked well. Help & supportI got BT Broadband set up last Tuesday. Select the times. When Parental Controls are enabled on the latest BT hub it stops the Amazon Firestick from accessing any live TV or catch-up TV, including BT iPlayer and ITVX. on 11-05-2020 03:27 PM. For example, you can control your children's internet use when you're not about. 1. 1. You can adjust these settings in the mobile section of MyBT. BT Business Smart Hub Parental Controls not working. Impressively, the TP-Link Deco X60’s close-range performance was better even than the Netgear Orbi WiFi 6, the Deco X60 beating its top download speed of 60. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-B User Guide-SI v7 [2]. This is how you restart your Hub. Got a bundle, like a BT Mini Hub or BT TV, too? Set up your Smart Hub first before setting up anything else. BT Parental Controls have been around for almost a decade, with customers having to actively choose whether to enable them when signing up for their broadband and setting up their Smart Hub. Double bubble with this post as I have both an issue with my broadband contract and parental controls, but could only choose one category. The new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. Tab across to profile > Settings. Hi KevinW, The business hub doesn't have any access/parental controls like the BT Homehub does. There are a range of filters to choose from to block. RyanJames. Prices and terms subject to change during the contract term. Month 4 from £32. Just log in to. Access control - Smart hub 2. Despite multiple restore of the smart hub 2 and re-install of the MyBT app I cannot any longer activate or adjust my parental controls. • Control your Kids internet access with touch of a button. My new BT home hub 5 also arrived yesterday and parental controls don't work with that either. #1 parental controls for all your kids’ mobile devices. . Click on the device from the list. 27. 3. You’ll be able to watch box-sets in no time,. You need to change both. These filters will. You may want to keep your Mini Hub plugged in to make. Please try after 15 minutes. 1 of Echo Dot (5th Gen, 2022 release) Kids | Designed for kids, with parental controls | Dragon. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. BT Smart Hub 2 replacement questions come up all the time, and with good reason: understanding router features and technologies is a bit confusing. How do I turn off Smart set up on my BT Hub? Click Save. Please can anyone advise if there is a way to have parental controls using a BT smart business hub? I've used a helpful post from the forum to set the hub up and it's all working, but I can't seem to find any posts about parental controls. My BT is the easiest way to check your recent usage, view and pay your bills, get help when you need it and much more. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be excluded. 1. 254 in the address bar – this will open the Hub manager. 00. Payment PIN help. or call 150 from an EE device. There are a range of filters to choose from to block content and usage. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. (7 pages) Switch BT smart hub User Manual. ThatÕs why we include BT Parental Controls free with all our broadband packages. I've also got a Wi-Fi disc setup. Find the best signal location in your house - this is often near a window. To set up parental controls, you should: Log in to My BT. I've tried rebooting the smart hub and trying in a different browser but there's no change. 65% of young people aged 11-16 are in favour of the. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. 16. Folks, Just joined BT and am disappointed by the Parental Controls. As an alternative to upgrading to Halo. When I login online it says Parental Controls are active, although they’re not! Hence my kids have access to anything (mind you,. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It helps protect every device connected to your BT Hub, or when you connect to a BT Wi-fi hotspot using your BT ID. Scroll down to and click on the Manage your extras button. Sign into your My BT account online. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and. You can get BT Parental Controls by accessing them through your My BT account. while BT customers require a BT Smart Hub 2. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. BT Parental Controls allow you to restrict certain types of websites on. Banda. But on the PCs I have changed the DNS settings to family shield with openDNS. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. Coverage checker. 4. ) How to open the Hub Manager. Block or unblock various types of websites as well as specific websites. You can google how to do this. 4GHz or 5GHz band, depending on. I also tried deleting parental controls (not just switching them off), waiting over 24 hours and then reactivating. BT Smart Hub; Parental control ; BT cloud storage ; BT speed promise or £20 paid back to you ; Ideal for a couple of devices to browse and stream ; BT Fibre 1 (BT superfast Fibre 1) Download speed ranges from 46 Mbps to 50 Mbps ; 39 stay fast guarantee ; Upload speed ranges from 8 Mbps to 9 Mbps ; Unlimited data usage ; BT Smart Hub; Parental. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. - record clips and take snapshots of what’s happening when. My trying to setup parental controls to limit my kids computer & phone usage. e. 11ac. That’s why we include BT Parental Controls free with all our broadband packages. @SteveoSteve. TV. From the app, click Your products, scroll down, and select BT Parental controls. Email; Billing. You can get BT Parental Controls by accessing them through your My BT account. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. I've put the BT Business hub back in situ and changed the DNS to the Open DNS numbers but i'm getting the same problem, it works on a normal tab. I agree it would not be much use if it allowed devices to stay connected but. e. Although this is being looked at for a future firmware update. BT Parental Controls is a network based solution designed to help parents protect their children online. My family is growing up and I'm becoming more concernedI got BT Broadband set up last Tuesday. I have a slight concern also that the other BT. Our network reaches over 99% of the UK, so we've got you covered. So I have now bought the excellent Asus RT-N66U. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. BT Home Hub 5. Unfortunately there are no current plans for parental controls on the BT Business hubs, though I fully appreciate the need, especially in the current climate, I do apologise about that. Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. Your Hub will be called something like BTHub6-ABCD. Coverage checker. 4GHz or 5GHz band, depending on. All he needs to do is log onto the homehub and see a new connected device. Any help would be most appreciated. Re: Parental Controls. Flexible and affordable sim only deals with no contract. Press then go to (Settings) at the top right of Version 1. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Re: Parental Controls - Time restrictions. The latest firmware for the SmartHub 2 is: v0. Receive personalised resources and advice for your family. 85. Check BT Broadband status. The guarantee only applies when your Smart Hub 2. Full Fibre 900 with Halo 3. If you change your settings, you’ll need to restart your handset. Storage Humidity: 5%~90% non-condensing. Home setup, Wi-Fi & network discussions. Can anyone tell me how to overcome this as w. . However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. Find the best signal location in your house - this is often near a window. It’s also important to consider installing anti-virus software and parental controls:Remember that parental control settings are only one part of online safety. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. For example, you can control your children's internet use when you're not about. . BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. See how to set up BT Parental Controls and which sites to block. My plusnet hub was working 10 days ago but I must admit I didn't check it was the other day when I swapped it for the BT business smart hub. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. SEE SUPPORTED ROUTERS BEFORE PURCHASE • Take Control of your WiFi. Prior to this they worked without fault. The parental controls have not worked since it was connected. Simple. In the BT Smart Controls App: Log in to the BT Smart Controls App Tap the Settings icon next to your camera Tap Settings Scroll down to Video Bit Rate Change to Low, Fair, or Good Please also ensure that your mobile device has granted the app permission to use mobile data. Tried everything from firmware, resets, settings, ipv6 etc etc. Keith_Beddoe. BT's Home Hub 5 is similar to the other home hub's in terms of features and design. View and Download BT Mini Hub quick start quide online. . Select the option to set up these controls and follow the on-screen prompts. I am the account holder. To check if your Content Controls are active at any time, just repeat steps 1-5. Use a pin or paperclip to press and hold the recessed Reset button on the back of your hub for 15 seconds until the hub lights go out. Bolt-ons. Content Lock settings let you set parental controls to help keep your family safe. Hi My Parental controls are set and active but do not block any sites on any devises in the house. And then risk losing the iPad completely. Smart Hub 2 - switch on Wi- Fi Controls. . Click the Settings tab, at which point you’ll be asked to enter your admin password. Amazon's Eero Pro 6 is a tri-band mesh Wi-Fi system that provides relatively good wireless coverage and doubles as a home automation hub. 5. My previous address with an. Re: Amazon Firestick stops working with BT parental controls. Flexible and affordable sim only deals with no contract. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. Get 3 months free broadband. BT Business Smart HubParental Controls not working. BT Broadband Parental Controls information Type of guide Broadband & Mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. those boxes highlighted in red used to be IP addresses until about 40 minutes ago. If you need an engineer installation, we’ll let you know when you order. Open a web browser. BT clearly takes online security seriously, with a three-pronged defence system – Parental Controls allow you to control what can be accessed online, Virus Protect covers up to 15 devices against harmful software and activity, and Web Protect offers warnings if you ever come across anything that seems fishy. Any change in your plan will be reflected on your next BT bill and if you downgrade your plan, you’ll get a pro-rated refund for any days not used. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. Press then go to (Settings) (at the top right of your screen) and select Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. 254 into the address bar (where you normally type the internet address; there’s no need for or just type the number directly into the address bar). The BT Parental Controls don't serve my needs - I want to completely restrict internet access - not just some. Payment by Direct Debit. My BT App The quickest way to manage your BT account on the go and get help with your BT products if you need it. Distinguished Sage Mark as New; Bookmark;. I have a brand new Smart Hub2 received this month after moving house. 5. Visitors to our holiday home (Infinity/HH4) have suddenly started reporting seeing a Pop-Up when connecting a new device to the Homehub4 asking whether they want Parental Controls. Compatible with Velop Whole Home Wi-Fi System, Parental Controls via Linksys App, Works with Alexa) Click For Price: TP-Link: AX5400:Combating that is one of the best uses of Xbox parental controls. If you delete your account – your settings will be lost. 3. 11078-BT - I'm assuming this is the latest since I got the SH2 2 weeks agoHi, I'm so sorry your parental controls have stopped working. EE. Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off. The issue I'm having is tha. Once activated, you will then be able to change your filter level to. All you need to know about your BT Business Smart Hub. However, if you don't have one, you can still use Content Controls, but you must make sure you’re using BT DNS settings. Bolt-ons. I have lost the feature to turn off Parental Controls temporarily (for one hour). BT Broadband Parental Controls information Type of guide Broadband & Mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. • Stop smart devices from sending traffic on internet (printers, etc). If you want to make any changes to the hub settings, you'll need the admin password. Smart Hub 2 - switch on Wi- Fi Controls. Smart Hub BT Mini Hub BT Mini Connector BT TV box Hello What’s in the box Get to know your Smart Hub Front Back. There are two kinds of PIN for BT TV. BT Smart hub 2 parental controls. ThatÕs why we include BT Parental Controls free with all our broadband packages. BT Sport; Mobile Plusnet Mobile; Sim only deals. Hello, Currently my BT router blocks access to various miscellaneous sites even though parental control is off. Smart Hub 2's new addition will make parents feel like online gods. Can you confirm that is your BT Mobile parental controls that you are trying to turn on, or the ones. . Please try after 15 minutes. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. Re: Can’t connect to Smart Hub 2 through MyBT app. 02. Simple. You have been temporarily locked out. Enter your BT hub admin password. My BT parental controls has never worked since I moved home (fine at old address). We regularly release software upgrades for our Hubs. Open a search engine of your choosing. Scroll down to find the option for Manage Your Extras. Alternatively, you may reset your hub using your Hub Manager: Navigate to your BT Business Hub Manager. From the Hub Manager, go to Advanced settings , Wireless and then to MAC filtering. Important! There are two kinds of PIN for BT TV. g. There is obviously a software problem with the access controls on the new hub which has also been reported on other threads on the forum. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. From here you can: Set up a new PIN if you've forgotten yours. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. By using Broadband Backup, your BT Mobile parental controls will apply. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. For. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. 5. Click on the device from the list. Plug the ethernet cable (which comes from the SmartHub 2 LAN port) into a Wireless Access Point like a TPLink wa901n (although ideally one that supports both 2. BT Parental Controls and BT Cloud. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. If you are not able to. You have been temporarily locked out. By phone: call 1818 from the EE device you want to remove or apply parental controls to. A master reset will delete all personal configuration settings on your BT 4G Home Hub. Add devices using the add button and scan to locate the device (it must me on). This should tell you the band to which you are connected. Tap the wheel icon in the upper lefthand corner to open the device’s settings. 4GHz or 5GHz band, depending on. Hi @Abbasbot, welcome to the community and thanks for posting, you'll find access controls for your Smart Hub 2 in the My BT app. I've also got a Wi-Fi disc setup. The only solution I can see is unplugging and hiding the BT hub overnight but this is a pain to remember to connect it each morning. Email; Billing. Broadband. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. There are a range of filters to choose from to block content and usage. Tap the button to toggle on Amazon Kids and follow the in-app prompts. BT access control is based on MAC and hostname. 5hrs trying to figure this out. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. If you have our HD Add-On you can watch HD channels on both boxes and if you have purchased a film or TV box set from the BT TV Store you can watch on either box, but you will only be able to watch on one box at a time. The Light, Moderate and Strict filter levels give a good range of pre-set options for families who want to set something up quickly, although. Teenage son is still able to access sites blocked. Yup, using the MyBT app parents can pause the internet for. I have tried everything, help pages on BT. BT Fibre broadband. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. From the app, click More then select Your wi-fi network Select Control wi-fi access for yo. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. You need to change this to “Manual”. Deco M9 Plus connects and controls all your smart home devices as a hub, no need for additional hub. But if you're having problems, you can try creating another wireless network by splitting your Hub's SSID. This is so frustrating and can't be expected behaviour. They remain OFF. You have had too many unsuccessful attempts to login. The key features of BT Parental Controls: Here are some answers to help you. Unfortunately there is no way of setting it up those controls on a Business Hub. It will also keep nearly all parental controls on so kids are safe ish to search. Parental controls wont turn off. You may want to keep your Mini Hub plugged in to make. Select Customise for the Range extender SSID and modify the name. 27. Parental control may not be able to completely block some APPs and web pages. Your hub might need to update its software. BT Employee. A site is being blocked incorrectly by BT Parental Controls. BT Virus Protect works on compatible PC/MACs. Since I received this, I have had problems setting up parental controls for one of my daughter's laptop. Bolt-ons. The same firewall and BT Parental Controls from the company's previous models are also included, so you can restrict web access if needed. 3. On parental controls, I was testing something at the weekend and turned off BT Web Protect and BT Parental Controls in the BT App. It's free for all BT Broadband customers. I get an email telling me I have made the changes and have active parental controls, but nothing. if you’ve got one of our older Hubs why not buy our latest BT Smart Hub? > Was this answer helpful? Tell us how we can improve this article. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. That would be quite useful functionality. Hi, I am unable to turn on the built in BT Parental Controls because they are "unavailable" it has been months since this problem first occurred and the issue of unavailable parental controls still persists.